Shipping Policy

Last Updated: 01/11/2024

At Idolstore, we are committed to delivering your chosen products with care and efficiency. This Shipping Policy outlines our shipping process, options, estimated delivery times, and other essential information to ensure your experience with us is smooth and satisfactory.

1. Order Processing

  • Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays. Once your order is processed, it will be dispatched for shipping.
  • Order Confirmation: After placing an order, you will receive a confirmation email with details of your purchase. You will also receive a shipping confirmation email with tracking information once your order has been shipped.

2. Shipping Options and Delivery Times

We offer several shipping options to cater to your needs. Delivery times may vary based on your location and the selected shipping option.

  • Free Shipping: We offer FREE SHIPPING on all orders within India. Estimated delivery within 5-7 business days.

Please note that delivery times are estimated and may be affected by factors beyond our control, such as courier delays, public holidays, or peak shopping periods.

3. Shipping Charges

Shipping charges will be calculated at checkout based on the selected shipping method and your delivery location. Any applicable shipping fees will be displayed before you complete your purchase.

  • Free Shipping: We offer FREE SHIPPING on all orders within India.
  • International Shipping: Currently, we only ship within India. We hope to expand internationally soon.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. This tracking number allows you to monitor your package as it makes its way to you. If you experience any issues with tracking, please contact our support team for assistance.

5. Undeliverable Packages

In cases where an order cannot be delivered due to an incorrect address or other reasons beyond our control, the package will be returned to us. We will reach out to you to arrange re-delivery; however, additional shipping fees may apply. Please double-check your shipping address at checkout to avoid delays.

6. Lost or Delayed Shipments

While we work closely with reliable shipping partners, delays or lost packages may occasionally occur due to unforeseen circumstances. If your order is delayed or appears lost, please contact us at idolstore96961@gmail.com, and we will assist you in tracking or replacing your order.

7. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please reach out to our support team within 48 hours of delivery. We may request photos of the damaged or incorrect item(s) and will work to resolve the issue promptly, either by sending a replacement or issuing a refund as per our Return Policy.

8. Changes to Shipping Policy

Idolstore reserves the right to modify this Shipping Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this page periodically to stay informed of any updates.

9. Contact Us

If you have any questions or concerns regarding your shipment, please feel free to contact us at:

Email: idolstore96961@gmail.com
Call/WhatsApp Us here: +91 9325795063
Address: 12/530, Near Man Lodge, Opposite Birdev Bank, Ichalkaranji - 416115, Maharashtra, India

Thank you for shopping with Idolstore! We are committed to delivering your order with utmost care and reliability.